Privacy Policy

At TeleRehab, Inc., we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your information. By accessing or using our services, you consent to the practices described in this policy.

1.⁠ ⁠Information We Collect
We collect personal information such as your name, contact details, health history, and payment information when you access our services.
We may also collect:
Phone numbers provided for text messaging communications.
Records of your consent to receive SMS messages, appointment reminders, service updates, and other communications.
Website usage information, including IP address, browser type, pages visited, and access dates and times.

2.⁠ ⁠How We Use Your Information
Your information is used to:
Provide therapy and rehabilitation services.
Schedule and manage appointments.
Process payments and insurance-related transactions.
Communicate with you regarding services, appointments, and updates.
Send text messages when you have opted in to receive them.
Improve our services and website functionality.
Comply with legal and regulatory requirements.

3.⁠ ⁠Data Protection
We implement reasonable administrative, technical, and physical safeguards to protect your information, including encryption, secure systems, and access controls. Only authorized personnel have access to your information.

4.⁠ ⁠Sharing Your Information
We do not sell your personal information.
We may share your information with healthcare providers, insurers, business partners, or third-party service providers only as necessary to provide services, with your consent, or as required by law.

Mobile Messaging Privacy
No mobile opt-in data, SMS consent, phone numbers, or text messaging interaction data will be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. This information is used solely to provide the messaging services you have requested.

5.⁠ ⁠SMS Communications and Opt-Out
If you have consented to receive text messages from TeleRehab, Inc., you may opt out at any time by replying STOP to any text message.
After you send STOP, you may receive a confirmation message verifying your opt-out request. You will no longer receive SMS communications unless you opt in again.
For assistance, reply HELP to any message or contact us directly using the information below.

6.⁠ ⁠Your Rights
You have the right to:
Access your personal information.
Request corrections to inaccurate information.
Request deletion of information where permitted by law.
Opt out of non-essential communications.
To exercise these rights, please contact us using the information provided below.

7.⁠ ⁠Retention of Information
We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer required, information is securely destroyed or de-identified.

8.⁠ ⁠Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

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